"The Toyota Way can be briefly summarized through the two pillars that support it: 'Continuous Improvement' and 'Respect for People.' Continuous improvement, often called kaizen, defines Toyota's basic approach to…
"We have also discovered that, behind all the tools for operational excellence and the different management system needed to support their use, lies a much deeper challenge: to develop the…
"The ability to learn faster than your competitors may be the only truly sustainable competitive advantage." De Geus (1988) quoted in The Toyota Product Development System by James M. Morgan…
"In fact, we now know that the Toyota Production System is a learning framework for helping employees to improve their work and to work together to create the value customers…
"The real benefit of a kaizen effort goes way beyond the performance improvement you (almost) always get. The value lies in the learning for the team (they learn how to…
"The breakthrough thinking that Lean offers is that of better individual competence and better teamwork. This means taking responsibility when things go wrong (as they do daily) and not explaining…