Team Leader Quotes
"In the factories Toyota created a role called 'team leader' made up of hourly production workers selected for their leadership potential. The group leader seeks out team members with potential,…
Success Starts with Leadership
"It is clear that the difference between success and failure starts with leadership. This starts at the top, but ultimately the process is carried by those in the middle supporting…
Most Problems are System Problems
"Dr. W. Edwards Deming had a profound impact on Toyota in many ways, but one thing in particular stands out: a deep belief that most problems are system problems that…
A Message for Leaders on the Lean Journey
"On this journey you learn to impose on yourself the same kind of disciplined adherence to process you now expect of operators in following their standardized work or standardized procedures.…
How to Be an Extraordinary Leader
"…we too can become extraordinary leaders if we only embrace the fact that success is not so much a function of intelligence or natural ability, but rather of commitment to…
Leadership and Culture
"I have come to think of leadership and culture as so intertwined that one cannot existing without the other." The Toyota Way 2nd Edition by Jeffrey K. Liker (McGraw Hill,…
How Change Happens
"Nothing changes until leader behavior changes." Attributed to Rensis Likert in Creating a Lean Culture, 3rd Edition by David Mann (CRC Press, 2015), p. 237.
You Get what you Challenge
"There is a famous saying, 'You get what you measure.' It may be more appropriate to say, 'You get what you challenge.' Teams will respond to challenges if they are…