A Defect in My Own Process! Part 3: Countermeasure
(See posts from 6/19 and 6/20 describing the blog-post defect I caused and my first 2 steps of problem-solving) In this final part to my mini-problem-solving example, I'll describe what…
A Defect in My Own Process! Part 2
(See yesterday's post for Part 1 describing the defect I caused and my first steps of problem-solving) An important early step in problem-solving is "Go to Gemba." Gemba is the…
A Defect in My Own Process! Part 1
My topic this week is "Jidoka", which refers to the practice of designing a process to make defects visible. Ideally, the process stops when a defect occurs so that a…