A Manager’s Most Important Responsibility
"At Toyota, OJD [On the Job Development] is arguably the most important responsibility of all managers and Toyota has developed a systematic approach. Toyota uses the term 'development' because it…
Productivity drives competitive differentiation
"So it dawned on me that the key driver of internal cost is productivity and that productivity determined over 90 percent of our internal costs (our controllable costs; the costs…
Javan Lapp to co-facilitate next LLPG
The next Lean Leader Peer Group begins on March 5, 2024 here in the Lancaster, Pennsylvania area and I’m pleased to announce that Javan Lapp will join me as co-facilitator.…