Working and Improving as a Team
"At Toyota, it was important to perform as individuals, but the key element was about working and improving together as a team. It was amazing to me at a young…
Sustaining Improvements & the Tendency for Cultural Decline
"We are often asked how to sustain lean changes. A kaizen event produces many positive changes, a lean project reduces inventory, and we want to gather up the gains and…
Leadership and Culture
"I have come to think of leadership and culture as so intertwined that one cannot existing without the other." The Toyota Way 2nd Edition by Jeffrey K. Liker (McGraw Hill,…
Building a Culture
"Building a culture takes years of applying a consistent approach with consistent principles." The Toyota Way 2nd Edition by Jeffrey K. Liker (McGraw Hill, 2021) p. 230.
Eyes on Leaders
"So all eyes are on the leaders, who can make or break the Lean culture very easily." The Toyota Engagement Equation by Tracy & Ernie Richardson (McGraw Hill, 2017) p.…
Culture is at the Root
"The toughest and most basic challenge for companies that want to learn from Toyota is how to create an aligned organization of individuals who each have the DNA of the…
Culture at the Core
"From the time Toyota first started its operation, the leaders believed that the key to success was investment in its people. Toyota culture has evolved since the company's founding and…
How to ruin your company culture
"There's no better way to destroy a great culture than to retain people in key seats who fail to perform or run roughshod over the company's core values." BE 2.0…