Worst Possible Training Environment
"In Toyota, they never believed that […that classroom training alone is effective at developing people…]. They always believe that what really matters is not the hours of classroom training, but…
Training Increases Loyalty
"The research is definitive that training and development increases loyalty. Besides, what's the alternative? Do you really want the people you have right now to NOT be the best trained…
Something is Different Here…
"At the same time as new hires are learning the basic skills of the job, they are being socialized into the Toyota Way of doing things. For example, just being…
Effective Lean Training
"Learning Lean is a hands-on proposition. Effective Lean training calls for something different than the typical classroom approach." Creating a Lean Culture, 3rd Edition by David Mann (CRC Press, 2015),…
Training: Convert Desired Behavior into Actual Behavior
"Once the standardized work is defined it provides a picture of what should be happening. To turn the desired behavior into actual behavior requires training through enough repetitions that the…
What is God’s Purpose for my Business? Part 3.
In two recent posts (9/3/24 and 9/9/24) I shared some thoughts on a question many of us business owners ask: "What is my PURPOSE in Business? Is it anything beyond…
4 “Purpose” Quotes from Pat Lencioni
(Note from Ray: My short article on What is God's Purpose for my Business Part 3 is reschedule to Tue 9/17/24) "So how does an organization go about figuring out…
Making Respect for People a Reality
"Team leaders are always there when managers are not. They are the ultimate caretakers of both standards and kaizen. By modeling standardized work in practice (and being able to explain…
Team Leaders Conduct Training
"The instructor's responsibility is to stay with the student until they can comfortably perform the job to [the target time] following the standardized work. This is known as the 'stabilization…
Support and Develop
"Team leaders are not responsible for performance reviews or disciplinary action but are there to support and develop the team members." The Toyota Way 2nd Edition by Jeffrey K. Liker…