“For any company pursuing any form of improvement, problem-solving is vital. An organization with only pockets of problem-solving ability will struggle in the long run. An organization with an army of problem solvers is much better suited to face the challenges of the competitive marketplace.” Four types of problems by Art Smalley (Lean enterprise Institute, […]
Understand the Root Cause
“In true problem solving, we are deeply trying to understand the root cause of a problem so that we can ultimately prevent the problem from occurring again.” The Toyota Way to Continuous Improvement by Jeffrey K. Liker and James K. Franz (McGraw Hill, 2011) p. 13.
How to Get “Stability”
“Without basic stability there is no just-in-time; without problem-solving there is no basic stability.” Four types of problems by Art Smalley (Lean enterprise Institute, 2018) p. vii.
Constant Problem-Solving
“Daily and virtually constant problem-solving activity is the key to the Toyota culture and to its success.” Toyota Culture by Jeffrey Liker & Michael Hoseus (McGraw Hill, 2008) p. 152
Improvement or Problem-Solving. Which is Better?
The correct answer is both. Let me explain. Here’s a good definition of Lean:“Lean is a people-driven improvement system that can improve any work process.” The key is to train EVERYONE in a business how to improve work to get better quality, less waste, safer conditions, and higher production. Lean leaders want to turn their […]