I’ll move on to a another topic tomorrow, but conclude this topic with three short quotes:
- “Go see, ask why, show respect”
(Fujio Cho, former president of Toyota Motor Manufacturing Kentucky) - “Go to the place, look at the process, talk with the people.”
Creating a Lean Culture, 3rd Edition by David Mann (CRC Press, 2015) p. 108. - “You can see a lot just by watching.”
Yogi Berra, quoted by Joe Murli, The Lean Management System (The Murli Group, 2015, Joe Murli) p. 79.