“The root idea of all Lean thinking is kaizen: continuous, small step-by-step improvements done by the people who do the work themselves.”

Toyota experts call this “Kaizen-mind.” It means that we are ALWAYS thinking about how to make our daily work system better. The goal in Lean is to develop “Kaizen-mind in everyone.

The quote is from The Lean Strategy by Michael Balle, Daniel Jones, Jacques Chaize, and Orest Fiume (McGraw Hill, 2017) p. 32.