Making Respect for People a Reality
"Team leaders are always there when managers are not. They are the ultimate caretakers of both standards and kaizen. By modeling standardized work in practice (and being able to explain…
Team Leaders Conduct Training
"The instructor's responsibility is to stay with the student until they can comfortably perform the job to [the target time] following the standardized work. This is known as the 'stabilization…
Support and Develop
"Team leaders are not responsible for performance reviews or disciplinary action but are there to support and develop the team members." The Toyota Way 2nd Edition by Jeffrey K. Liker…
The Job of Frontline Team Leaders
"Frontline team leaders, especially in high-volume, rapidly cycling discrete processes, should spend virtually all of their time either training workers in the process, maintaining the pace of production, monitoring standardized…
Team Leader Quotes
"In the factories Toyota created a role called 'team leader' made up of hourly production workers selected for their leadership potential. The group leader seeks out team members with potential,…
The “Team Leader” Role
"Team leaders, technically speaking, are hourly workers with no formal management authority who provide mentorship, support, and oversight for their [team]. Team leaders spend the majority of their time at…