Another Problem…and a New Email Sending Service
My apologies for the missing days of my Juicy Quotes Plus blog! In the middle of last week, my emails stopped being delivered to most of you who signed up…
My apologies for the missing days of my Juicy Quotes Plus blog! In the middle of last week, my emails stopped being delivered to most of you who signed up…
"A Lean thinker is interested in and in a way even welcomes (if not joyfully) the appearance of interruptions, anomalies, and problems in his or her process as opportunities to…
"…Toyota learned long ago that solving problems at the source saves time and money downstream. By continually surfacing problems and fixing them as they occur, you eliminate waste, productivity soars,…
"Toyota considers problem solving as the main activity for all levels of the organization." Toyota Culture by Jeffrey Liker & Michael Hoseus (McGraw Hill, 2008) Kindle Edition location 3507.
(See posts from 6/19 and 6/20 describing the blog-post defect I caused and my first 2 steps of problem-solving) In this final part to my mini-problem-solving example, I'll describe what…
(See yesterday's post for Part 1 describing the defect I caused and my first steps of problem-solving) An important early step in problem-solving is "Go to Gemba." Gemba is the…
My topic this week is "Jidoka", which refers to the practice of designing a process to make defects visible. Ideally, the process stops when a defect occurs so that a…
"Sustaining continuous flow also serves to surface any problem that would inhibit that flow. In essence, the creation of flow forces the correction of problems, resulting in reduced waste. We…
"Connected processes force all team members to strive for perfection. [Toyota Manager] Ohno taught that lowering the 'water level' of inventory exposes problems (like rocks in the water), and you…
"One of the greatest benefits of one-piece flow is that problems surface and challenge people to think and improve." The Toyota Way 2nd Edition by Jeffrey K. Liker (McGraw Hill,…