Culture is at the Root
"The toughest and most basic challenge for companies that want to learn from Toyota is how to create an aligned organization of individuals who each have the DNA of the…
Culture at the Core
"From the time Toyota first started its operation, the leaders believed that the key to success was investment in its people. Toyota culture has evolved since the company's founding and…
Hard or Soft?
"Be hard on the process, but soft on the operators." A Toyota saying quoted in Toyota Kata by Mike Rother (McGraw Hill, 2010) p. 141.
Too Much Inventory Reduction Can Hurt
"Sustaining continuous flow also serves to surface any problem that would inhibit that flow. In essence, the creation of flow forces the correction of problems, resulting in reduced waste. We…
Flow and the Pursuit of Perfection
"Connected processes force all team members to strive for perfection. [Toyota Manager] Ohno taught that lowering the 'water level' of inventory exposes problems (like rocks in the water), and you…
The Benefit of One-Piece Flow
"One of the greatest benefits of one-piece flow is that problems surface and challenge people to think and improve." The Toyota Way 2nd Edition by Jeffrey K. Liker (McGraw Hill,…
Lean, Christian Belief, and “Common Grace”
Bible-believing Christians know that Adam and Eve's fall into sin brought death and destruction to the human race. The "fall" damaged both people and creation. In Genesis 3:16-19, we read…
Does 5S = Lean??
"Unfortunately, some companies seem to think 5S [the system of organizing and labeling work areas] is lean production. ...The Toyota Production System is not about using 5S to neatly organize and…
5S: Treating Workers like “Surgeons”
"It is useful to think of the operator [worker] as a surgeon. Obviously, a surgeon needs to focus completely on the patient. The last thing you want is the surgeon…
“5S” makes Work Areas Safe, Productive, and Reliable
"The objective of workplace organization is to create a functionally organized work environment and not to simply give the appearance that things are organized." Lean Office and Service Simplified by…