The “Team Leader” Role
"Team leaders, technically speaking, are hourly workers with no formal management authority who provide mentorship, support, and oversight for their [team]. Team leaders spend the majority of their time at…
Success Starts with Leadership
"It is clear that the difference between success and failure starts with leadership. This starts at the top, but ultimately the process is carried by those in the middle supporting…
Leaders are Teachers…of Problem Solving
"A strong assumption within Toyota's culture is that managers are leaders and leaders are teachers. This is something you cannot easily see simply touring a Toyota plant. The most important…
Eyes on Leaders
"So all eyes are on the leaders, who can make or break the Lean culture very easily." The Toyota Engagement Equation by Tracy & Ernie Richardson (McGraw Hill, 2017) p.…