“At the same time as new hires are learning the basic skills of the job, they are being socialized into the Toyota Way of doing things. For example, just being taught to do the job in a highly disciplined way in a well organized environment by a caring leader tells the new employee something is different. At this company, people care about the company, the customer, and the employee.”

Toyota Culture  by Jeffrey Liker & Michael Hoseus (McGraw Hill, 2008) p. 106.