Flow: Challenging People to Think and Improve

“Toyota’s vision of any process is true one-piece flow that is waste-free. Creating flow means linking together processes that otherwise are disjointed. When operations are linked together, there are opportunities for more effective teamwork, rapid feedback on problems, control over the process, and direct pressure for people to solve problems and think and grow. Ultimately, within the Toyota Way, the main benefit of one-piece flow is that it challenges people to think and improve.”  

The Toyota Way 2nd Edition by Jeffrey K. Liker (McGraw Hill, 2021) p. 75.