Support and Develop
"Team leaders are not responsible for performance reviews or disciplinary action but are there to support and develop the team members." The Toyota Way 2nd Edition by Jeffrey K. Liker…
The Job of Frontline Team Leaders
"Frontline team leaders, especially in high-volume, rapidly cycling discrete processes, should spend virtually all of their time either training workers in the process, maintaining the pace of production, monitoring standardized…
What is God’s Purpose for my Business? Part 2.
In my post last week on 9/3/24, I asked the question a lot of business experts say that owners should consider: "What is my PURPOSE in Business?" I noted that…
Team Leader Quotes
"In the factories Toyota created a role called 'team leader' made up of hourly production workers selected for their leadership potential. The group leader seeks out team members with potential,…
The “Team Leader” Role
"Team leaders, technically speaking, are hourly workers with no formal management authority who provide mentorship, support, and oversight for their [team]. Team leaders spend the majority of their time at…
Success Starts with Leadership
"It is clear that the difference between success and failure starts with leadership. This starts at the top, but ultimately the process is carried by those in the middle supporting…
What is God’s Purpose for my Business? Part 1.
At some point, most of us who own or lead companies take time to identify our Core Business Elements (CBEs). CBEs include things like mission, core values, marketplace strategy, annual…
Will Return on Tue Sept 3
Note from Ray: I plan to be traveling Mon Aug 12 thru Wed Aug 28--mostly on business-- and will take a break from regular daily posts. I expect to resume…
Thinking “naturally” of improvement
"The next value is the development of a Kaizen Mind — you think naturally in terms of improvement. You reveal openly any imperfections — any waste, anything that does not…
Most Problems are System Problems
"Dr. W. Edwards Deming had a profound impact on Toyota in many ways, but one thing in particular stands out: a deep belief that most problems are system problems that…
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