A Lean Leader’s Most Important Step
"Important: Learning to 'SEE WASTE' is, in my view, the single most important step for any leader to take on a Lean journey, and the one you can't do from…
What is Waste?
"Simply put, any activity that takes time and money but does not add value from the customer's perspective is waste." The Toyota Product Development System by James M. Morgan and…
The Kind of People who Don’t Fit
"People that are primarily motivated by money may not represent the best team fit." The Lean Management System by Joe Murli (The Murli Group, 2015) p. 101.
Confronting Problems Together
"The breakthrough thinking that Lean offers is that of better individual competence and better teamwork. This means taking responsibility when things go wrong (as they do daily) and not explaining…
Working and Improving as a Team
"At Toyota, it was important to perform as individuals, but the key element was about working and improving together as a team. It was amazing to me at a young…
Toyota Hiring: Who They Look For
"The other big cornerstone (during the recruitment/hiring process) was the ability to survive in a team environment where ideas are shared openly. It was about being open-minded, and being able…
How an “Action Plan” Succeeds
"Critical to Toyota's success is single-point accountability. One person's name goes up next to each item in an action plan. But in order to succeed, the individual responsible must work…
The Secret
"The lesson — and secret — of the Toyota Way is just as clear as this: it creates bonds among individuals and partners such that they are 'moving to fit…
The Key to Success
"The key to success is to have a production system that highlights problems and a human system that produces people who are able and willing to identify and solve them.…
What a “Good Team” Does
"Your team is far more important to achieving excellence than any new technology and likely more important than brilliant product ideas. We agree with Ed Catmull, computer scientist and president…