Stop and Fix Problems: “Jidoka”
When I first learned about the Lean Business Culture, I was impressed by a concept called "In-Station Quality." Here's how it's defined by Jeff Liker: In-station quality (preventing problems from…
Improvement and Job Satisfaction
"Improvement is not just seen as a win for the company but also as a way for employees to find satisfaction in their jobs and for management to sustain motivation…
The Most Motivating Way
"It turns out that the most motivating way in which people can be involved with their workplace is the improvement of their own work processes." Leading the Lean Enterprise Transformation…
The Benefit of Kaizen (Improvement)
"The real benefit of a kaizen effort goes way beyond the performance improvement you (almost) always get. The value lies in the learning for the team (they learn how to…
Kaizen
"The root idea of all Lean thinking is kaizen: continuous, small step-by-step improvements done by the people who do the work themselves." The Lean Strategy by Michael Balle, Daniel Jones,…
Embrace Both Stability and Change
"Lean thinking, on the other hand, is about embracing both stability (standards) and change (kaizen literally means 'change for the better') at the team level, where work really happens." The…
Make Improvement Possible
"As [Misaki] Imai explained so well in [his book] Kaizen, it is impossible to improve any process until it is standardized. If the process is shifting from here to there,…
Standardized Work: A Different Mentality
Lean turn-around expert Art Byrne responding to interview question about 'Standard Work' during his leadership at the Danaher Corporation:“It’s a simple concept – for every job, create a standard and…
Standards are the Starting Point
"Until standards are defined in any operation, it is not possible to truly make improvements." The Toyota Way Fieldbook by Jeffrey Liker & David Meier (McGraw-Hill, 2006) p. 112.
Unleash Creativity
"The power of the Toyota Production System is that it unleashes creativity and continuous improvement." The Toyota Way 2nd Edition by Jeffrey K. Liker (McGraw Hill, 2021) p. 87.
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